Three ways. WhatsApp and Call go straight to your phone. The enquiry form lands in your Lead Inbox and is emailed to you as well. Couples also follow your Instagram, Facebook, website and Google links, so keep those current.
Your profile's Contact section shows couples every way to reach you, and they pick. Most pick WhatsApp.
Where each one lands
WhatsApp: a chat opens on the couple's phone with your number. It reaches you as any WhatsApp message does, not through the site.
Call: your phone rings.
The enquiry form: a signed-in couple writes a short message. It appears in your Lead Inbox, and a copy is emailed to you, so you do not have to live in the dashboard.
Instagram, Facebook, your website and Google: couples open your own pages to see more.
Answer from wherever it arrived. Replies go from you to the couple directly. Nothing you send passes through Ceylon Wedding.