Every profile has a Contact section with WhatsApp, Call and an enquiry form, plus links to their Instagram, Facebook, website and Google listing where they have them. WhatsApp is usually the fastest reply.
Open the vendor's profile and look for the Contact section. On a phone it is the bar at the bottom of the screen; on a larger screen it sits beside the photos.
What each option does
WhatsApp opens a chat with the vendor's number and a short message you can edit before sending. Usually the fastest reply.
Call dials their number.
Enquiry opens a short form. It lands in the vendor's inbox and is emailed to them. You need to be signed in, so they know who wrote.
Instagram, Facebook, website and Google open the vendor's own pages, so you can see more of their work and what others have said about them elsewhere.
Vendors answer you directly, by WhatsApp, phone or email. Replies do not pass through Ceylon Wedding, and the site does not chase them for you. If you have not heard back in a few days, try a second channel.