Your listing stays in the directory. Your direct contact buttons come off your profile, and new enquiries wait until you renew. We email you 14 days and 3 days before the end date, and Settings in your dashboard shows how to renew.
Your listing stays in the directory and stays yours, with its profile and albums. What changes is how couples reach you.
Your direct contact buttons, such as WhatsApp and Call, come off your profile.
Couples can still send an enquiry. It waits for you: we email you that one has arrived, and you can read it and reply once you renew.
If a couple hears nothing after seven days, we point them to the category page so they can look further.
Before the end date
We email you 14 days and 3 days before your membership ends, with the date, the amount and the reference to quote. Settings in your dashboard shows the date too.
Renewing
Open Settings in your dashboard. It shows the amount and your reference.
Transfer the amount and quote the reference. The bank details are in the reminder emails; reply to one if you need them again.
Your membership restarts once we have confirmed the transfer. Enquiries that were waiting for you are then released to your Lead Inbox.
If you renew before the end date, the new term starts when the current one ends, so you keep the days you paid for. After the end date, it starts on the day your renewal is recorded.